Voice AI · First Voice, now part of OneAdsphere

Every call answered, every lead called back.

Tradies on the tools, clinics mid-appointment, agents at an open home: the phone rings when you can’t answer it. First Voice’s AI receptionist answers your calls 24/7 on an Australian number, books jobs into your calendar and calls new leads back typically within 60 seconds. We set it up and manage it for you.

Book a call →Hear a real call ↓

Talk to us:0421 311 308or ring the AI receptionist on+64 9 875 3924

First Voice is now part of OneAdsphere

What you can add

Three First Voice services, one setup. Plus the Pickup System.

Every First Voice plan is built, tested and managed for you. Pick the piece your business is missing, or put it together with our ads and websites.

AI receptionist

Answers every call on the first ring, day and night, up to 20 at once. Books, reschedules and cancels in your calendar or software, screens spam, flags urgent calls and sends you a summary of every call.

AI receptionist →

Speed-to-lead

Calls new leads from Facebook Lead Ads, website forms and Google Ads lead forms typically within 60 seconds, inside Australian calling hours, then qualifies them and books them in.

Speed-to-lead →

AI website chat agent

Answers questions, captures leads and books appointments on your website. An add-on to any plan, and included on Scale.

AI chat agent →

The Pickup System

Want the leads found for you as well? We run the ads, AI calls every lead and you pay AU $150 + GST per confirmed appointment.

The Pickup System →
Australian rules

Fast, and inside the rules.

Calling and texting leads in Australia is covered by the ACMA rules and the Privacy Act. Here is how each one is handled, in plain English.

Do Not Call Register Act 2006

Calling someone who asked you to

When a person fills in your form and asks to be contacted, calling them back about that enquiry is contact they agreed to. Consent is what allows a call to a number on the Do Not Call Register, and it can be withdrawn at any time, so a lead who says “don’t call me again” is not called again.

  • Consent wording on the form says what the call is about, who will call and that an automated AI assistant may call.
  • Keep a record of the form, its wording and when it was sent, so you can show where the consent came from.
  • Competition entries and free-download leads are not auto-called.
Telemarketing Industry Standard

Calling hours and saying who is calling

Telemarketing calls in Australia are allowed Monday to Friday 9am to 8pm and Saturday 9am to 5pm, never on a Sunday or a national public holiday, even when the person agreed to be called. Every call also has to say who is calling, for which business and why, end politely if the person asks, and show a caller ID number they can ring back.

  • We set the calling window inside those hours, in your leads’ local time. Perth is two or three hours behind Sydney, so national campaigns get a window that works for every state.
  • Leads that arrive outside the hours wait for the window to open.
Spam Act 2003

Texts that follow the rules

A marketing text needs consent, has to say who it is from and has to give an easy way to stop, such as replying STOP. Stop requests must be actioned within 5 business days. Booking confirmations and appointment reminders are generally not marketing messages.

  • Every text carries your business name and a working STOP option.
  • A STOP reply ends the follow-up texts for that number.
Privacy Act 1988

Recordings, data and honest AI

The Australian Privacy Principles apply to businesses with annual turnover over $3 million and to some smaller ones, such as private health service providers. The OAIC suggests explaining how personal information is used at the start of a phone call, and recording a call is also covered by Commonwealth, state and territory laws.

  • The greeting can say the call may be recorded, before anything else is collected.
  • The OAIC recommends AI tools facing the public are clearly identified as AI. Speed-to-lead calls say so up front; the receptionist says so if asked, and its greeting can say so too.

General information, not legal advice. Sources, checked 19 Oct 2026: ACMA on telemarketing calls, the Do Not Call Register, spam and SMS and consent; the Telemarketing and Research Calls Industry Standard 2017; the OAIC on who the Privacy Act covers, notice on phone calls, recording calls and AI products.

Results

What happened when businesses stopped missing calls.

Two case studies from First Voice’s call records, both from New Zealand, where First Voice started: the calls that arrive when the office is closed, and new leads called before they go cold.

Garage doors · Wellington · March to September 2026

765 calls answered, 1 in 4 of them after the office closed.

765calls answered in six months
28%outside 8am to 5pm on weekdays
13%on a Saturday or Sunday
15%between 5pm and 10pm

Two Wellington garage door companies. More than 1 in 4 calls came outside business hours, and 1 in 8 on a weekend: calls that would otherwise have gone to voicemail. First Voice answers for both companies, day and night, takes the caller’s name, number, address and what’s wrong with the door, and passes every enquiry to the team.

First Voice, now part of OneAdsphere, answers the phones for two Wellington garage door companies. Inbound calls, March to September 2026. Client names withheld. Source: firstvoice.co.nz/results.

Solar · nationwide · September 2025 to January 2026

366 appointments booked for a nationwide New Zealand solar company.

1,290new leads called
2,815calls made to those leads
366appointments confirmed for advisors
119inbound calls answered, 41% outside business hours

First Voice called 1,290 new leads within 60 seconds of them enquiring during calling hours, made 2,815 calls (2.2 per lead on average), reached 6 in 10 of them for a real conversation and booked 366 appointments that the booking system confirmed: more than 1 in 4 of every lead called. Its AI receptionist also answered 119 inbound calls, 41% of them outside business hours (November 2025 to January 2026).

First Voice, now part of OneAdsphere, ran speed-to-lead and the AI receptionist for this solar company. Outbound lead calls, September 2025 to January 2026. Client name withheld. Source: firstvoice.co.nz/results.

How we know
  • How First Voice counted: Figures from First Voice’s own call records. Business hours are 8am to 5pm, Monday to Friday, NZ time. Appointments are counted only where the booking system confirmed the booking. A lead counts as reached when the conversation lasted more than 15 seconds. Client names are withheld. Source: firstvoice.co.nz/results.

Checked 12 Oct 2026.

I am using FirstVoice to call my leads as soon as they come in from Meta. The potential clients love that I contact them quicker than anyone. I am able to close more deals because I'm the first to them.
Rishav D., small business, reviewing First Voice on G2, October 2026. G2 labels this review as incentivised (collected through a G2 invite).
Hear it work

Listen to First Voice handle real scenarios.

Three recorded calls, start to finish. Or skip the recordings and ring the live AI receptionist yourself.

Recorded call · 2:04

Roofing lead callback

A homeowner fills in a Facebook lead form about their roof. FirstVoice calls them back and books an inspection.

Recorded call · 2:21

Cosmetic clinic enquiry

A new client calls a cosmetic clinic with questions before booking a treatment.

Recorded call · 1:58

Real estate buyer enquiry

A buyer calls an agent about a listing they saw online.

Ring it yourself. +64 9 875 3924 is answered by First Voice’s own AI receptionist, 24/7 (a New Zealand number, so international call rates may apply), set up the same way it is for clients. Ask it anything a customer would, including whether it’s a real person.

Call +64 9 875 3924 →

Recordings from First Voice’s demos. Example businesses and callers, not clients.

How it works

Live in about a week. We do the setup.

No software to learn and no scripts to write. You tell us how your business works on a video call, in your business hours; we build the rest.

Step 1

Tell us about your business

A 30-minute video call covering your services, prices, hours, service area, FAQs, booking rules and what counts as urgent.

Step 2

We build your receptionist

We set up the voice, greeting and call scripts, load your business knowledge and connect your calendar or software.

Step 3

We test it with you

Test calls together, adjusting the wording until it sounds like your business and handles your common calls.

Step 4

Forward your calls, go live

Forward your existing number or use a new local Australian number. Most businesses are live within a week.

Integrations

Works with the software you already use: 168+ apps.

Some apps let First Voice book during the call. Others receive each call as an enquiry, or work alongside it with a booking link and a call summary. Every app is one of these six.

Books directlyChecks availability and books during the call
Syncs every callCreates the enquiry, job or lead, with notes, as the call is handled
Connects via automationSends each call into the app through automation workflows
Sends enquiriesDelivers a structured call summary into the app's enquiries inbox
Partner accessDirect connection depends on the vendor's partner programme; calls are captured and summarised in the meantime
Works alongsideTexts callers your booking link and emails you a summary of every call

Australian software, for example:

Australian software and how First Voice connects
SoftwareHow it connects
HalaxyBooks directly
sploseBooks directly
ServiceM8Books directly
ClinikoBooks directly
HubSpotBooks directly
realestate.com.auSyncs every call
PropertyMeSyncs every call
simPROSyncs every call
KudosityConnects via automation
DomainWorks alongside
Best PracticePartner access
MedicalDirectorPartner access

Full list of 168+ apps and how each connects: firstvoice.co.nz/integrations.

Plans

Three plans by call volume. Priced in AUD.

Month to month with no lock-in, setup included, and a free 2-week trial on your real calls. We confirm your price in Australian dollars on a call.

Starter

Priced in AUDconfirmed on a call, plus GST
  • 200 minutes a month (about 65 calls)
  • 1 team calendar
  • 100 SMS booking confirmations
  • Books into Google Calendar, Outlook, Cal.com or Calendly
Most popular

Growth

Priced in AUDconfirmed on a call, plus GST
  • 600 minutes a month (about 200 calls)
  • 3 team calendars
  • Unlimited SMS booking confirmations (fair use)
  • Connects 1 industry app or CRM
  • Live call transfer to you or your team

Scale

Priced in AUDconfirmed on a call, plus GST
  • 1,500 minutes a month (about 500 calls)
  • 5 team calendars
  • Unlimited SMS booking confirmations (fair use)
  • Connects up to 3 apps, plus custom workflows
  • Live call transfer to you or your team

Setup included on every plan · Month to month, no lock-in · Free 2-week trial on your real calls, set up for you, no credit card. First Voice publishes its plans in New Zealand dollars; for Australian businesses we confirm the price in Australian dollars on a call, before anything is set up. Plan details: firstvoice.co.nz/pricing.

Speed-to-leadAvailable on Growth and Scale.
Extra team calendar
Extra SMSIf you go past the SMS included in Starter.
AI website chat agentIncluded on Scale.

Add-ons are priced in AUD with your plan.

Data and honesty

Your calls stay yours.

Specific and checkable, not a badge.

Where your data goes

Kept in Australia, if you prefer

  • Recordings, transcripts and summaries are stored in New Zealand by default, on infrastructure First Voice runs itself, or in another region such as Australia if you prefer.
  • During a call the audio is processed in real time by the AI provider that powers the conversation. They don’t keep a copy and don’t use it to train their models.
  • Only you and the people you give a login to can see your call data. It is never sold.
  • Keep recordings from a day up to two years, switch recording off, redact personal details, and export any time.
Honest about AI

Built to hand over when it should

  • If a caller asks, it says it’s an AI assistant, and the greeting can say so up front.
  • It won’t give medical, legal or financial advice.
  • It never asks callers for card numbers.
  • First Voice isn’t separately certified against SOC 2, ISO 27001 or any similar standard, and we won’t imply otherwise.
Which one is right?

Start with the problem you have today.

Every option below is run by the same team. Not sure? A free 30-minute call will tell you.

Which service fits which situation
Your situationStart withHow it is priced
Calls ring out while you are on site, with a patient or closedAI receptionistMonthly plan, setup included, confirmed in AUD on a call
You already run ads or forms, and leads go coldSpeed-to-leadAdd-on on the Growth and Scale plans, confirmed in AUD
Website visitors leave without askingAI website chat agentAdd-on, or included on Scale
You want someone else to find the leads tooThe Pickup SystemAU $150 + GST per confirmed appointment
You want the whole marketing function runGrowth PartnerMonthly partnership, scoped to your business
Questions

Voice AI, answered plainly.

Anything not covered here, ask us on a call.

What is First Voice?

First Voice (FirstVoice AI) is an AI receptionist service that answers business calls 24/7, books appointments into your calendar and calls new leads back typically within 60 seconds, fully set up and managed for you. It launched in New Zealand in 2025 and is now part of OneAdsphere.

Does it work for Australian businesses?

Yes. First Voice works with businesses in Australia, on a new local Australian number or your existing number with call forwarding, and can keep your call data in Australia instead of New Zealand if you prefer.

How much does it cost in Australia?

First Voice publishes its plans in New Zealand dollars. For Australian businesses we confirm the price in Australian dollars on a call, plus GST, before anything is set up. Setup is included, it runs month to month with no lock-in contract, and there is a free 2-week trial on your real calls.

Is it legal to have AI call my leads in Australia?

Calling someone who has just asked to be contacted about your service is contact they agreed to. The Australian rules still apply: calls only in the telemarketing hours (weekdays 9am to 8pm, Saturday 9am to 5pm, no Sundays or national public holidays), the caller says who it is and why, and texts carry a STOP option. This is general information, not legal advice.

Does it sound like a robot?

No. It speaks naturally and handles interruptions. Ring +64 9 875 3924 (a New Zealand number) to hear First Voice’s own AI receptionist, or play the recorded calls on this page. If a caller asks whether they are talking to a person, it says it is an AI assistant.

Where is call data stored?

In New Zealand by default, on infrastructure First Voice runs itself, or in another region such as Australia if you prefer. Only you and the people you give a login to can see it, and it is never sold.

How is this different from the Pickup System?

The AI receptionist and speed-to-lead work on the calls and leads you already get, for a monthly plan. The Pickup System also finds the leads: we run the ads, AI calls each lead, and you pay AU $150 + GST per confirmed appointment.

Talk to us

Tell us where your calls and leads go today.

Send a few details and we will reply within one business day with how First Voice would handle your calls, and your price in AUD.

Rather book a call? →

Or call 0421 311 308, Australian business hours

By sending you agree to be contacted about your enquiry. We never share your details.

Hear your own AI receptionist before you commit.

Book a 30-minute video call. We learn how your business handles calls and set up a sample receptionist you can ring yourself.

Book a call →See the AI receptionist →